Equipment Elevates Skill.
Technicians Create Results.
Adaptive water loss strategies built around each utility’s objectives and constraints
The Water Loss Academy
Each tier is independent and may be implemented individually or in combination.
Our Approach
Adaptive strategy. Technician-first execution. Measurable results.
NFH2O approaches water loss control differently.
Utilities rarely struggle because of tools or technology — they struggle when training, strategy, and tactical execution are misaligned.
We develop adaptable technicians, apply strategy that reflects real system conditions, and manage programs in a way that produces visible, repeatable results aligned to each utility’s objectives.
Technicians First
Programs succeed when technicians are confident, capable, and adaptable.
Adaptive Strategy
Every system is different. Strategy must adjust as conditions change.
Execution & Measurement
Plans matter only when they can be executed and results can be measured.
Sustained Management
Long-term results require oversight, refinement, and leadership development.
Insights from the field
Patterns we’ve observed repeatedly across utilities, technologies, and water loss programs-regardless of tools or system size.
01
Most water loss programs don’t fail technically
They stall when technician confidence, training, and tactical execution fall our of alignment-not because tools or technology are inadequate.
02
Standardized strategies break down in real systems
Every distribution system behaves differently. Effective programs adapt continuously to system conditions, staffing, and operational contraints.
03
Plans only matter when they can be executed and measured
Reports and recommendations create value only when they translate into daily action, clear priorities, and visible results.
04
Measured success changes behavior and culture
When progress is visible through data and outcomes, confidence grows, standards rise, and performance improves without mandates.